Notice history

Resolved
February 24, 2026 at 12:59 AM
Resolved
February 24, 2026 at 12:59 AM
This incident has been resolved. Our team is working with Google Wallet contacts to understand how preventive measures can be put in place to prevent similar required approvals from happening in the future.
Update
February 23, 2026 at 4:33 PM
Update
February 23, 2026 at 4:33 PM
We have identified that issues Google Wallet Passes are failing due to a upstream Google verification restriction - while we're not yet clear on why the restriction has been put in place - We have provided the necessary requirements to Google and continue to work with them to expedite the approval.

e-Tickets remain operational, this is specific to adding e-Tickets to a users Wallet.
Identified
February 23, 2026 at 5:05 AM
Identified
February 23, 2026 at 5:05 AM
Some end-users are seeing errors when attempting to add Google Wallet Passes to their Google Wallet.

We have identified the cause and are working to resolve.

All systems operational