All systems operational

Backend Services Migration

Completed
Scheduled for January 18, 2022 at 8:14 AM – January 25, 2022 at 3:24 AM

Affects

Platform
Portal
Community
Registration
Outbound Channels
Email Sending
Updates
  • Completed
    January 25, 2022 at 3:24 AM
    Completed
    January 25, 2022 at 3:24 AM

    Maintenance has completed successfully.

  • Planned
    January 18, 2022 at 9:00 AM
    Planned
    January 18, 2022 at 9:00 AM

    We are planning for a scheduled maintenance for customers over the coming days. This is a normal procedure to migrate some of our backend services.

    As we are migrating customers in small batches to ensure success, we are allocating maintenance windows each night for the following remainder of the week. Within those windows your particular instance/account will only be affected for up to 90 minutes.

    During your allocated 90 minutes Jomablue will not be accessible.

    Tuesday 18th Jan 2022 - Sunday 23rd Jan Between. 8:00pm - 11:00pm AEST (GMT+10)

  • In progress
    January 18, 2022 at 8:14 AM
    In progress
    January 18, 2022 at 8:14 AM

    Within the following windows, for each customer Jomablue will not be accessible for a period of 90 minutes.

    Tuesday 18th Jan 2022 - Sunday 23rd Jan Between. 8:00pm - 11:00pm AEST (GMT+10)