SMS Delivery Delays [upstream provider delays]

Resolved

Degraded performance

Started over 1 year ago Lasted about 1 hour

Affected

Outbound Channels

SMS Sending

Updates

Resolved
September 06, 2022 at 1:49 AM
Resolved
September 06, 2022 at 1:49 AM
We have been notified and confirmed SMS's are now delivering within the expected timeframe.
Identified
September 06, 2022 at 1:02 AM
Identified
September 06, 2022 at 1:02 AM
Our upstream provider has notified us that they're experiencing up to 20min delays in SMS delivery.

We will continue to monitor the situation and provide updates as we learn more.